Tori McGillen-Choi
Professional Bio
Equally at home in front of a classroom as they are in front of a complex spreadsheet, Tori enjoys the challenges of navigating information spaces both from technical and human perspectives. Throughout her career, her ability to find creative solutions to intricate technical problems has been key in her success. From managing small subscription databases to implementing complex pricing software for high tech clients, her skills in navigating data bring fresh insights to information-rich projects.
Resume
Slalom / Consultant / 2022-2025
Provided Salesforce CPQ consulting services to clients in multiple industries, including aerospace, high-tech, and manufacturing. Designed and implemented data structures and Salesforce native applications to support complex pricing models.
Databricks / Sales Performance Specialist / 2019-2022
Facilitated new hire classes and acted as front-of-room teacher for several topics. Assisted in building and implementing the new hire onboarding program for all client-facing roles. Built self-guided training in LMS in various formats and platforms (SCORM, Workramp, Docebo).
Inmar / Administrator, CRM Systems / 2015-2019
Primary administrator for Salesforce CPQ in multiple Salesforce orgs. Created and led company-wide sales technical training and enablement initiatives. Led technical design of Salesforce CPQ implementation.
Labels West / Customer Service & Sales / 2013-2015
Provided customer service and technical sales support to clients in multiple industries. Assisted with copywriting and marketing materials.
Target / Softlines Team Leader / 2011-2013
Trained and supervised a team of fifteen employees and managed four departments. Delivered feedback, coached as needed, and gave yearly reviews. Increased sales through strategic merchandise placement.
Georgia State University / Student Assistant, Five Points Journal / 2008-2011
Maintained database for subscriptions and submissions, processed contributor contracts, increased subscriber participation via print and web, trained staff to use online media.